The service industry is a key driver of economic growth, being, for most countries, the biggest employer. Consumers are the backbone of services, so taking their needs into account when it comes to standards for the sector is essential. The international guide for standards developers has just been updated.    
ISO GUIDE 82:2019 Guidelines for addressing sustainability in standards  
In a world where standards can be simply defined as agreed ways of doing things, they provide stakeholders with appropriate guidance to help them create structural frameworks to minimize risks, operate more efficiently and continuously improve. With many key players addressing and incorporating sustainability into their practices, ISO provides a guide to bring much-needed clarity to the conversation.    
What COVID-19 Can Teach Us About Sustainability  
Sustainability is the concept of maintaining equitable conditions across not only socioeconomic and geographic barriers, but also across generations and through time. Sustainability seeks to demonstrate that there is a way for society to progress and prosper in harmony with the planet. It’s about maintaining a healthy balance between people and the environment.    
ISO 10018:2020, Quality management – Guidance for people engagement, recognizes that it can be difficult encouraging staff to take up quality management systems and understand how they are relevant to their daily work. By focusing on better integration of engagement strategies, the standard provides a framework to enhance people’s involvement and competence within an organization, helping them to feel a valued part of it.    
EUROCERT COVID-19 Clearance Verification Approval  
As you resume operations after the COVID-19 outbreak, protecting the health of your employees and customers becomes more important than ever. EuroCert provides an assessment that offer remote audit and supervision services to ensure the effectiveness of your cleaning and disinfection procedures.    
QUALIFYING FOR A REMOTE AUDIT BY EuroCert (Due to the COVID-19 pandemic)  
Due to the COVID-19 pandemic and impact to our clients, EuroCert has developed options to ensure the continuity of your certification, while still doing our part to protect public health and safety. EuroCert reserves the right to decide on the appropriate path forward for continuation of certification.    
We’re living in challenging times. Putting to one side the immediate personal health impacts of Coronavirus, its economic effects are likely to be felt for a long time. With suggestions that similar outbreaks might become a regular occurrence, we need to ask what we can learn, and what steps can be taken to prepare for the future.    
ISO 15392:2019 Sustainability in buildings and civil engineering works - General principles  
ISO 15392, Sustainability in buildings and civil engineering works – General principles, sets out internationally agreed and recognized principles for achieving sustainability in building and construction. It provides a common language for all stakeholders in the industry, from the designers and manufacturers to regulators and consumers, which can be used as a basis for communication and deriving evaluation criteria.    
New International Standard for measuring the performance of cities going “smart”  
City living is on the rise, having gone from 751 million of the world’s population in 1950 to 4.2 billion in 2018. What’s more, it’s expected to reach 6.7 billion in 20501. How can cities adapt and prepare to ensure they provide adequate resources and a sustainable future? They can’t improve what they can’t measure. The latest in the ISO series of standards for smart cities aims to help.    

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